Refund Policy

At Panda Clothing Mart, your satisfaction is our top priority. If you're not completely happy with your purchase, we’re here to help!

🕒 Refund Eligibility

We accept returns and refunds within 14 days of the delivery date. To be eligible for a refund:

  • The item must be unused, unworn, and in its original packaging

  • A proof of purchase or receipt is required

  • Items must be returned in the same condition in which you received them

🚫 Non-Refundable Items

Unfortunately, we cannot accept refunds or returns for:

  • Items returned after 14 days

  • Worn, washed, or damaged items

  • Gift cards or promotional items

🔁 How to Request a Refund

To initiate a return or refund:

  1. Email us at sales@pandaclothingmart.com with your order number and reason for the return.

  2. We’ll provide return instructions and a return address.

  3. Once we receive and inspect the item, we will notify you of the approval or rejection of your refund.

💳 Refund Processing

If approved, your refund will be processed and automatically applied to your original method of payment within 5–10 business days, depending on your payment provider.

📦 Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or was sent in error.

If you need help with your return or have questions about your order, feel free to reach out anytime at sales@pandaclothingmart.com.